Terms and Conditions

We want you to enjoy the furniture you choose for many years to come.

Quotes

All quotes are valid for the stated products and timeframe only. Prices will be confirmed at the time of order. Delivery charges may not be included in the initial quote, depending on the information you have provided us.

While we make every effort to ensure accurate pricing, erroneous pricing terms such as $0.00 products will not be honoured.

Ordering

All orders require a 20% deposit. The balance of payment is to be received prior to delivery of goods.

Flexible Payment Options

Credit card, online banking, cash and payments using RuralCo, Gem and QCard are all accepted.

Delivery – New Zealand Only

We use our own in-house delivery service as well as specialty furniture movers for out of town deliveries at reasonable rates. Alternatively, customers may make their own arrangements for pick-up.

For furniture that must be ordered in, an estimated time of arrival will be provided on enquiry and/or when you make a purchase. We will keep you informed if there are any changes along the way.

Returns

We want you to enjoy the furniture you choose for many years to come.

Please be aware that changing your mind does not entitle you to a refund. However, if you are not fully satisfied with your purchase within 7 days after delivery, please contact us to discuss your concerns.

We may, at our discretion and only if the goods are in saleable condition, either exchange your purchase or accept your purchase back, whereby a credit will be issued for use against future purchases. Freight and associated

Goods specially ordered in or custom made are non-returnable.

If the goods are faulty, we will meet our obligations under the Consumer Guarantees Act to provide a remedy.

Privacy

We will never disclose your personal information to anyone outside the company without prior consent.